CrystalsAhoy's Frequently Asked Questions (FAQ)

We will ship to almost any location on Earth! If shipping services can reach you we would be honored to send you our products! Here is a map to countries we have successful shipped to in the past.

We use mineral oil to buff and protect selenite in shipping. Selenite has a mohs hardness scale of 2 and can be scratched very easily. Oil will help remove scratches/scuffs, make sure not to oil an etched selenite plate unless it has been painted!

We generally use USPS and we have seen items marked delivered that have not been, marked delivered early, misdelivered and customers fall victim to porch pirates. 

Don't worry! 100% of our shipments are insured.

You may be asked to fill out a shipment verification form through esty or email.

Please do not throw out any shipping materials or boxes as we may need picture of them for the insurance process.

We would love to help with this!

Here is a link to order a custom selenite plate: https://www.etsy.com/listing/851382536/custom-design-selenite-charging-plates-3

Check out our custom selenite photo gallery here: https://crystalsahoy.com/custom-plates

SeleniteCreations is also CrystalsAhoy - this Etsy was used to test out a different way to display our products (by size) and we often use this Etsy to test out way to make our shopping experience more user friendly.

 Reusing cardboard boxes for shipping is one of the most efficient ways to fight climate change because it significantly reduces the demand for new raw materials and energy-intensive manufacturing processes. By extending the life cycle of a box, we decrease the need for cutting down trees, which are essential for absorbing carbon dioxide from the atmosphere. Additionally, recycling and repurposing existing boxes cuts down on waste that would otherwise end up in landfills, where it would generate methane, a potent greenhouse gas. Reusing boxes also reduces the energy consumption and emissions associated with producing new packaging materials, making it a simple yet powerful step toward reducing our carbon footprint.